Put price ahead of value at your peril
Friday, March 18th, 2011Matthew Earl, head of business services research at Matrix, caused a sensation with a string of warnings about the prospects for Connaught last year. Mark Tincknell, the chief executive accused Earl of “incompetence” but ate his words when his business collapsed into administration. What does Earl say now? He’s keeping his counsel, presumably because the facts rather speak for themselves. But you might just want to keep an eye on Serco and Capita, two more big outsourcers. (more…)