Frank communications means we will always be straight with you; always be imaginative and always seek the right solution for your organisation.
Passion is a word that has come up in my work a lot in the past few weeks. I’ve interviewed someone that is passionate about great coffee; talked to a woman in FM whose passion for doing things well and in the right manner has enabled her to keep working with a broken leg andto recover from breast cancer, plus commented on how someone’s passion has led them to resign from the British Institute of Facilities Management. (more…)
Does facilities management know how to sell itself? I don’t think so. If it did then people might take it more seriously. Despite some change, FM remains the poor relation, even the blacksheep, in the built environment family.
With a career in newspapers, magazines and PR (albeit almost entirely within the built environment) I make no apology for seeking headline making stories. So, it gives me no pleasure at all to report that it seems right now that nothing radical is going on in facilities management apart from a scramble to provide the same level of service for less cash. (more…)
Can Johan Cruyff help FM embrace total football ideals?
One reaction to the pressure to save money in the UK business services sector is to bundle services together. For the facilities management industry this is translated as Total Facilities Management. In reality TFM means not a true totality, but an attempt by the bigger players (as smaller organisation just don’t have the scale) to take control of the services normally sub-contracted and self deliver them as much as possible. As with the whole of FM the definition of ‘total’ is easily stretched and manipulated to suit the requirements of the customer. To work properly it has to be done with an open, honest partnership approach – i.e. not hiding what the supplier is unable to self-deliver.
But the key here is that it is not Total FM. Not really. (more…)
The election is over, we have a result and life goes on. That is the harsh reality, we have all got to grin and bear it and do our day jobs whilst the politicians get to grips with the ‘big issues’. But on day-to-day basis, the respective problems we all grapple with are just as important. Julie Kortens, featured in FMX this month as head of FM for Channel 4, gets to have a glimpse of both worlds. (more…)
